Frequently Asked Questions

 
 

Aging comes with a lot of questions. We hope we can answer some of yours here.

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+ WHAT IS KAYBEE?

KayBee is a group of nurses passionate about care coordination. Care coordination ensures every therapy, service, and doctor is aligned and working together toward your goals in aging. With a growning number of medications and specialized doctors, senior care can often become overwhelming. Partnering with KayBee on a plan to age helps KayBee nurses advocate and navigate you through the health system and communinty resources.

+ MY FATHER HAS ALZHEIMER'S; CAN YOU HELP CARE FOR SENIORS WITH MEMORY IMPAIRMENT?

Yes! Seniors who have a diagnosed dementia face many medical appointments, medications, and need expert monitoring. Care coordination by a nurse can help. KayBee also can identify additional resources to support indpendence and make recommendations. Jean Ross, a KayBee nurse, is heavily involved in the Dementia Friends Indiana initiative, and educates communities about reducing the stigma of dementia to better support seniors living with the disease. Our seniors with dementia hold a special place within the KayBee practice because of Jean's dedication to this cause.

(If you're looking for more resources and support, we encourage you to attend an upcoming Dementia Friends session. Find more information here .)

+ MY MOTHER LIVES OUTSIDE OF INDIANAPOLIS. CAN I STILL SCHEDULE YOU TO HELP HER WITH MEDICAL APPOINTMENTS?

KayBee started in Hamilton County, Indiana. Currently, KayBee covers Indianapolis and the surrounding suburbs. Contact KayBee with more details, and we will see how we can help!

+ DOES KAYBEE ACCEPT ANY FORM OF INSURANCE?

Care coordination is a newer term in the health care world, though nurses have been filling this role since the time of Florence Nightingale. Right now, insurance and long-term insurance policies have not recognized the KayBee nurse practice as reimbursable. In the future, KayBee hopes to begin advocating for insurance coverage of care coordination; we believe it has a pivotal role in the future of health care. However, at this time, our services are private pay only, cash, check, and credit cards accepted.

+ HOW WILL YOU UPDATE ME AFTER DOCTOR APPOINTMENTS OR HOME VISITS?

KayBee communicates with families using an easy-to-use caregiving app called Caring Village™. After each doctor appointment, home visit, or phone call with your parent (or on behalf of your parent), KayBee nurses make updates in Caring Village to keep families in the know. The app makes it easy for Kaybee nurses to update medication and to-do lists, upload medical documents, and keep track of doctor visits, rehab appointments and more while on-the-go.

The Caring Village app and website is a third party application, and is not affiliated with KayBee. You can read more about the company here .

+ HOW FAR IN ADVANCE DO I NEED TO SCHEDULE SERVICES?

KayBee has learned with seniors life is not always predictable. Contact KayBee to see if a KayBee nurse is available to begin today.

+ MY PARENT HAS A PRIMARY CARE DOCTOR. WHY DO THEY NEED KAYBEE?

Seniors in the United States are living longer than ever, and so our health care system has had to accommodate the largest influx of seniors in history. With this increase of care, doctors and pharmacists are quickly becoming overburdened. Doctors only have 15 to 30 minutes with seniors, often every six months. They rely on family members and caregivers for transportation, communication with other health providers, management of medication changes, and implementing a skilled nursing plan at home. KayBee provides families with an option to hire passionate nurses who are knowledgeable about senior care, and who enjoy coordinating the big picture of a senior's health.

+ MY MOM LIVES IN ASSISTED LIVING, WHY WOULD WE NEED A KAYBEE NURSE?

Assisted Living facilities vary, depending on their licensure, on what they can do. The biggest benefits a KayBee nurse provides is coordinating medical appointments and transportation with the facility, and acting as a local touch point for the nurses and aides at the facility, as changes in health occur. For out-of-state families, KayBee becomes their eyes and ears to prevent problems turning into crisis.

+ DO YOU WORK WITH SENIORS IN SKILLED NURSING FACILITIES AND REHABILITATION?

Yes. KayBee knows the great benefit in having a familiar face regularly visiting a senior in a nursing home or rehab facility. We can help ensure the care at the facility is aligned with your loved one's health goals.

+ DO YOU DRIVE MY PARENT TO THEIR APPOINTMENT?

At this time, KayBee nurses are not insured to drive clients to appointments. This helps keep costs as low as possible for families. However, KayBee nurses do coordinate community and facility resources to transport. KayBee also is a Lyft Concierge business that can pre-schedule rides, and schedule a Lyft pickup after an appointment.

+ ARE THERE OTHER CAREGIVER SUPPORT RESOURCES I CAN TAKE ADVANTAGE OF?

Yes! KayBee keeps a running list of support groups and self-care resources to make sure caregivers are supported. While hired to assess and plan, KayBee can be hired monthly to free up time and reduce stress of caregivers by assisting with care coordination. One helpful resource in Indiana that KayBee highly recommends is the CICOA Aging and In-Home Solutions CAREAWARE program .